Privacy Policy
Last Updated: 12/11/2025
Go Transfer Peak respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and applicable data protection laws.
1. Data Controller
The data controller responsible for your personal information is:
Go Transfer Peak
Address: 888, Route de la Caille, 74350 Allonzier-la-Caille
Email: info@gotransferpeak.com
Phone: +33672870885
If you have any questions about this Privacy Policy or our data protection practices, please contact us using the details above.
2. Information We Collect
We collect personal data that you provide to us directly or that we collect automatically through your use of our website and services.
a. Transaction Data
Details about payments and services you purchase from us, including transaction history and billing information.
b. Technical Data
Information automatically collected about your device and browsing behavior, such as:
- IP address
- Browser type and version
- Device type and operating system
- Time zone setting and location
- Website usage data (pages visited, time spent, referral source, etc.)
c. Contact Information
When you register for an account or communicate with us, we may collect:
- Full name
- Company name (if applicable)
- Address
- Email address
- Telephone number
d. Information You Provide Directly
When you contact us via forms, email, or other communication channels, we collect the information you choose to provide, such as your name, email address, phone number, and message content.
3. How We Use Your Personal Data
We use your personal data for the following purposes, based on the corresponding legal grounds under Article 6 of the GDPR:
| Purpose | Legal Basis |
|---|---|
| To process your transactions and provide our services | Contractual necessity (Art. 6(1)(b)) |
| To communicate with you and respond to inquiries | Legitimate interests (Art. 6(1)(f)) |
| To maintain and improve our website and services | Legitimate interests (Art. 6(1)(f)) |
| To send administrative or service-related messages | Contractual necessity (Art. 6(1)(b)) |
| To comply with legal and regulatory obligations | Legal obligation (Art. 6(1)(c)) |
| To protect against fraud and ensure security | Legitimate interests (Art. 6(1)(f)) |
| To send marketing communications (where applicable) | Consent (Art. 6(1)(a)) |
You may withdraw your consent for marketing at any time by clicking the "unsubscribe" link in our emails or contacting us directly.
4. How We Share Your Information
We only share your personal data when necessary, as described below:
- Service Providers: With trusted third parties who assist us in providing our services, such as payment processors, web hosting, and analytics providers.
- Legal and Regulatory Authorities: When required by law or to respond to lawful requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity.
All our service providers are required to comply with GDPR standards and process personal data only under our instructions.
5. International Data Transfers
Your information may be transferred and processed outside the European Economic Area (EEA) only where adequate safeguards are in place, such as EU Standard Contractual Clauses (SCCs) or adequacy decisions recognized by the European Commission.
6. Data Retention
We keep your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. When personal data is no longer required, we securely delete or anonymize it.
7. Data Security
We implement appropriate technical and organizational measures to protect your data, including encryption, access control, and regular system monitoring. However, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.
8. Your Data Protection Rights
Under the GDPR, you have the following rights regarding your personal data:
- Right of Access
- Right to Rectification
- Right to Erasure ("Right to be Forgotten")
- Right to Restrict Processing
- Right to Data Portability
- Right to Object
- Right to Withdraw Consent
To exercise these rights, please contact us at info@gotransferpeak.com. We will respond within one month as required by GDPR.
9. Cookies and Tracking Technologies
We use cookies and similar technologies to enable website functionality, improve performance, analytics, and personalize your experience. You can manage cookie preferences or disable cookies through your browser settings.
10. Children's Privacy
Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from minors. If you believe we have done so, please contact us immediately to have the information deleted.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with the "Last Updated" date revised accordingly.
12. Contact and Complaints
If you have questions, concerns, or complaints regarding this Privacy Policy or our handling of your data, please contact us at:
Go Transfer Peak
Email: info@gotransferpeak.com
Address: 888 route de la caille, Allonzier-la-Caille, 74350 Haute Saone, France